Plus88 Terms & Conditions – A Complete Guide for Malaysian Players

Before you start playing at Plus88, take a moment to read through our platform's terms and conditions. This document is written to be clear and straightforward — no confusing legal jargon. We want you to play with confidence, fully aware of your rights and responsibilities as a Plus88 member.

Last updated: 1 January 2026

Introduction to Plus88 Terms & Conditions

By registering an account on Plus88 or using any part of our platform, you automatically agree to comply fully with the terms and conditions set out on this page. These terms form a binding agreement between you as the user and Plus88 as the platform operator.

We encourage all Plus88 members to read this document in full at least once. This is not just a formality — understanding our terms and conditions will help you get the most out of every feature on the platform, avoid any misunderstandings around bonus requirements, and ensure a smoother experience from start to finish.

If you have any questions about any part of this document, the Plus88 customer support team is available 24 hours a day via live chat or email at support@plus88.net. We'd much rather you ask us first than make assumptions that may not be accurate.

Important: Age Eligibility

The Plus88 platform is strictly for users aged 18 and above. By registering an account, you confirm that you meet the minimum age requirement. Plus88 takes the protection of minors seriously and reserves the right to request proof of age at any time.

Terms May Be Updated

Plus88 reserves the right to modify, add to, or amend any part of these terms and conditions at any time without prior notice. The date of the most recent update will always be displayed at the top of this page. Your continued use of the platform following any changes constitutes your acceptance of the updated terms.

Key Principles of Plus88's Terms

Six core principles that form the foundation of our terms and conditions — designed to protect both you and us.

One Account Per Player

Each individual is permitted to hold only one active Plus88 account. Opening more than one account — whether under the same name or a different one — constitutes a breach of our terms and may result in the suspension of all associated accounts and the forfeiture of all balances and bonuses. If you have forgotten your password or are having trouble accessing your account, please contact our support team and we will resolve it for you without the need to open a new account.

Fair & Fast Payouts

Plus88 is committed to processing all valid withdrawals within 5 to 15 minutes for regular members. All deposits and withdrawals must be made using a payment method registered in your own name — Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX via Maybank2u or CIMB Clicks. Withdrawals to third-party accounts are not permitted and will be declined as a security measure to protect all parties.

Bonuses with Clear Terms

All bonuses and promotions at Plus88 are subject to rollover requirements (wagering requirements) that are clearly stated on each offer. For example, a bonus with a 20x rollover means you must wager the bonus amount 20 times before any winnings derived from that bonus become eligible for withdrawal. This is an industry-standard condition, and we ensure it is clearly communicated before you claim any bonus at Plus88.

Data Security Guaranteed

Plus88 uses 256-bit SSL encryption to protect all members' personal data and financial information. We do not share your personal information with third parties for marketing purposes without your consent. Your account is a shared responsibility — you are responsible for keeping your password confidential and must notify us immediately if you suspect any unauthorised access to your account.

Fraud & Abuse Prevention

Plus88 has a sophisticated detection system to identify any attempts at fraud, match manipulation, bonus abuse, or money laundering. Any account suspected of involvement in such activities will be suspended immediately, and balances associated with those activities may be withheld pending further investigation. We cooperate fully with the relevant authorities when required.

Responsible Gaming

Plus88 takes problem gambling seriously and provides members with a range of self-control tools — including daily or weekly deposit limits, session time limits, and temporary or permanent self-exclusion options. If you or someone you know needs help with problem gambling, resources and guidance are available on our Responsible Gaming page, accessible via this link.

Plus88 Full Terms & Conditions

Please read all of the following sections carefully before using the Plus88 platform.

1

Account Registration & Eligibility

ELIGIBILITY

To register and use the Plus88 platform, you must meet all of the following eligibility requirements without exception. Failure to meet any of these conditions may result in your account being terminated at any time.

  • You must be at least 18 years of age at the time of account registration.
  • You must register using accurate, complete, and up-to-date personal information — including your full name, active mobile number, and a valid email address.
  • Each individual is permitted to hold only one (1) active Plus88 account at any given time.
  • Accounts may not be shared, lent, or transferred to any other party.
  • Plus88 reserves the right to request identity verification at any time, including copies of your identity card (MyKad), utility bills, or other supporting documents.
  • Registering with false information or using another person's identity is a serious violation that may result in legal action.
  • Plus88 reserves the right to decline any individual's registration without the need to provide a reason.

Registration at Plus88 is completely free with no charges involved. You can sign up in under two minutes using our online registration form.

2

Deposits & Withdrawals

FINANCIAL

Plus88 supports a wide range of local Malaysian payment methods for the convenience of our members. All financial transactions are subject to the following policies.

  • Accepted deposit methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u, CIMB Clicks, and Public Bank Online.
  • The minimum deposit is RM20 per transaction, unless otherwise stated in a specific promotional offer.
  • All deposits are processed within seconds once the transaction is confirmed by the payment provider.
  • The minimum withdrawal amount is RM30 per transaction for standard accounts.
  • Withdrawals are processed within 5 to 15 minutes for standard members, and faster for VIP members.
  • All deposits and withdrawals must be made using the same payment method registered in your own name. Plus88 does not accept payments to or from third parties.
  • Plus88 does not charge any fees for deposits or withdrawals on our end. However, your payment provider may apply their own charges.
  • In exceptional circumstances, Plus88 reserves the right to request additional documentation before processing a withdrawal for compliance and fraud prevention purposes.
  • Deposits made into your Plus88 account are non-refundable, except in technical circumstances where a deposit has not been correctly credited.

Important Note on Withdrawals

Winnings derived from bonus funds are subject to the applicable rollover requirements before they are eligible for withdrawal. Your original deposit amount (excluding bonus funds) may be withdrawn at any time without rollover conditions, subject to the minimum withdrawal limit. If you are unsure about your balance status, contact the Plus88 support team for clarification.

3

Bonus & Promotions Terms

BONUS

Plus88 offers a range of bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms and conditions stated alongside each offer. The general bonus conditions are as follows.

  • Every bonus carries a rollover (wagering) requirement that must be met before any associated winnings become eligible for withdrawal. Rollover requirements typically range from 15x to 30x, depending on the type of bonus.
  • The first deposit bonus is limited to one (1) claim per new member. Attempting to re-register or open a new account to claim this bonus again is a breach of our terms.
  • Plus88 reserves the right to void any bonus awarded if abuse of the promotions system is detected, including the opening of multiple accounts or the use of betting strategies designed to exploit bonuses.
  • Bonuses cannot be transferred between accounts and cannot be directly converted to cash.
  • Daily rebates and weekly cashback are credited automatically in accordance with the schedule stated in the relevant promotion's terms.
  • Certain games may not qualify toward bonus rollover requirements — the list of eligible games is specified in the terms of each promotion.
  • Plus88 reserves the right to withdraw or modify any promotional offer at any time without prior notice.

For full details on all current promotions and the specific terms of each bonus, visit the Promotions us.

4

Game Rules

GAMES

All games available on Plus88 — including slots, baccarat, roulette, blackjack, lottery, Live Casino, and all other categories — are subject to the following rules.

  • Each game has minimum and maximum bet limits that are set and displayed within the game interface before you begin playing.
  • The outcomes of all RNG (Random Number Generator) games are generated using systems that have been independently audited and certified. These results are final and cannot be disputed.
  • In the event of a technical failure occurring during an active game session, Plus88 will review the game records and make a fair decision based on available data. Plus88's decision in such matters is final.
  • Any attempt to manipulate games, use automation software (bots), or exploit technical bugs is strictly prohibited and may result in immediate account termination.
  • In Live Casino games, the dealer's decision is final once announced. Should any dispute arise regarding dealer procedure, an investigation will be conducted based on the video recording of the relevant session.
  • Plus88 reserves the right to suspend or void any bets suspected to be linked to fraudulent activity or match manipulation.
5

Account Security

SECURITY

Account security is a shared responsibility between Plus88 and you as the account holder. Please take note of the following to keep your account safe at all times.

  • You are solely responsible for maintaining the confidentiality of your Plus88 account username and password.
  • Never share your login credentials with anyone — including family members. Plus88 will never ask for your password via email, live chat, or WhatsApp.
  • Use a strong, unique password for your Plus88 account and change it regularly as an added security measure.
  • If you suspect your account has been accessed without your authorisation, notify the Plus88 support team immediately. We will take prompt action to secure your account.
  • Plus88 is not liable for any losses arising from the sharing of login credentials or any failure on your part to keep your account secure.
  • Plus88 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers.
6

Responsible Gaming

LIABILITY

Plus88 takes its responsible gambling commitment seriously. Gambling is a form of entertainment and should remain that way. We provide a range of self-control tools to help members manage their gambling activity responsibly.

  • Deposit limit tool: Members can set daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be increased immediately — a 24-hour waiting period applies before any increase takes effect.
  • Session time limit: Members can set a daily playing time limit to prevent overly long gaming sessions.
  • Temporary self-exclusion: If you need a break from gambling, you may apply for a temporary self-exclusion period of 1 week, 1 month, 3 months, or 6 months.
  • Permanent self-exclusion: If you feel that gambling has become a serious problem, you may apply for permanent self-exclusion. This means your account will be permanently closed and you will not be able to open a new account with Plus88.
  • Plus88 will not contact members who have opted for self-exclusion with any promotional offers or bonuses.

For more information and access to responsible gaming tools, visit the Responsible Gaming us.

7

Intellectual Property Rights

COPYRIGHT

All content on the Plus88 platform — including logos, designs, text, graphics, software, source code, and all other visual elements — is the exclusive property of Plus88 or third parties who have licensed it to Plus88.

  • You are not permitted to copy, reproduce, distribute, or use any content from the Plus88 platform without prior written consent from Plus88.
  • The trade name "Plus88", its logo, and all associated trademarks are registered property protected under applicable intellectual property laws.
  • Using Plus88 content for commercial purposes without authorisation is a serious violation that may result in legal action.
8

Liability Limits

LIABILITY

Plus88 operates with all reasonable measures in place to keep the platform running smoothly and securely. However, there are certain limitations to our liability that you should be aware of.

  • Plus88 is not liable for any indirect, consequential, or special losses arising from the use of our platform, including any anticipated loss of profits.
  • Plus88 does not guarantee that the platform will always be available without interruption. Scheduled maintenance, technical issues, or events beyond our control may result in temporary downtime.
  • Plus88 is not liable for any losses arising from unauthorised access to your account resulting from your own negligence or failure to keep your login credentials secure.
  • Plus88's maximum liability to any member under any circumstances is limited to the total amount you have deposited in the 30 days preceding the event giving rise to the claim.
9

Account Suspension & Termination

ACCOUNT

Plus88 reserves the right to suspend or terminate any member's account under certain circumstances. Equally, members have the right to close their own account at any time.

  • Plus88 reserves the right to suspend an account immediately if there is reasonable suspicion of fraud, bonus abuse, multiple account creation, or any activity that violates these terms.
  • In cases of suspension pending investigation, Plus88 will complete the review within 7 business days and inform the member of the outcome.
  • If an investigation finds a serious breach of terms, Plus88 reserves the right to permanently terminate the account and withhold any balance associated with the fraudulent activity.
  • To voluntarily close your account, contact the Plus88 support team via live chat or email. Once your request has been processed, any valid remaining balance in your account will be returned via the same payment method used for your last deposit.
  • Closing your account does not cancel any outstanding financial obligations between you and Plus88.
10

Governing Law & Dispute Resolution

LEGAL

These terms and conditions are governed by the applicable laws of the jurisdiction in which the Plus88 platform operates. Should any dispute arise between a member and Plus88, the following procedure will be observed.

  • Any dispute must first be raised through Plus88's customer support channels before any other action is taken.
  • Plus88 is committed to resolving all valid disputes within 14 business days from the date the dispute is formally registered.
  • All disputes relating to game outcomes will be resolved based on system records and, for Live Casino games, the video recording of the relevant session. Plus88's system records are the definitive reference in all disputes.
  • If a resolution cannot be reached through internal channels, either party may refer the matter to the relevant regulatory body or a recognised alternative dispute resolution mechanism.
Contact Us

If you have any questions, concerns, or disputes regarding these terms and conditions or your use of the Plus88 platform, please reach out to our support team at support@plus88.net or via live chat on our platform. We operate 24 hours a day, 7 days a week.

Plus88 Key Limits & Policies Summary

A quick-reference table covering key information frequently asked about by Plus88 members.

Aspect Limit / Policy Note
Minimum Deposit Limit RM20 Unless otherwise specified by a particular promotion
Minimum Withdrawal Limit RM30 Standard; VIP members may differ
Withdrawal Processing Time 5–15 minutes Faster for VIP Gold, Platinum & Diamond members
Deposit Bonus Rollover 15x–30x Depends on the bonus type; refer to the terms of each promotion
Account Limit Per Player 1 Account Violations may result in account termination
Minimum Age 18 Years Old Proof of age may be requested at any time
Dispute Investigation Period 14 Working Days Once the dispute has been formally registered
Customer Support 24/7 Live chat, email & WhatsApp in Bahasa Malaysia
FAQ – Plus88 Terms & Conditions

The most frequently asked questions about the terms and conditions of the Plus88 platform.

If you notice any errors in your account details — such as an incorrect phone number or email address — contact the Plus88 support team immediately via live chat or email. We will help you update the information once a brief identity verification process has been completed. Keeping your account details accurate is essential, as they are used for withdrawal verification and account recovery.

No, bonus funds and any winnings derived from bonus funds cannot be withdrawn until the rollover requirements have been fully met. However, your original deposit amount (excluding bonus funds) may be withdrawn at any time without any rollover conditions, subject to the minimum withdrawal amount of RM30. Before claiming any bonus on Plus88, please ensure you understand the applicable rollover value, as this is important information that affects how you plan your gaming sessions.

If your withdrawal has not been processed within 15 minutes of your request, first check that all withdrawal requirements have been met — including account verification, rollover requirements (if applicable), and the correct withdrawal method. If everything is in order but the withdrawal has still not been processed, contact the Plus88 support team via live chat with your transaction reference number. We will investigate and resolve the issue promptly. Unusual delays may occur under certain circumstances, such as when additional verification is required or when a payment provider experiences a technical disruption.

When registering a Plus88 account, you may choose whether to receive marketing communications from us. If you opt in, we will send you information about new promotions, exclusive offers, and platform updates via email and SMS. You may unsubscribe at any time using the "unsubscribe" link in our emails or by contacting customer support. Please note that we will not send promotional materials to members who have applied for self-exclusion on responsible gambling grounds.

To apply for self-exclusion — whether temporary or permanent — contact the Plus88 support team via live chat or email at support@plus88.net and specify the type of exclusion you require. For temporary self-exclusion (1 week, 1 month, 3 months, or 6 months), your account will be blocked immediately and reactivated automatically once the period ends. For permanent self-exclusion, your account will be closed and you will not be able to re-register. Any valid balance will be returned to you before the account is closed. Plus88 fully respects and supports the decision of any member who needs to step away from gambling.
Licensed & Legitimate
SSL 256-bit
Audited RTP
24/7 Support
Fast Withdrawals

Ready to Accept Our Terms? Join Plus88 Now

Create a free account on Plus88 in under 2 minutes and enjoy the best online casino experience for Malaysian players. A welcome bonus of up to RM1,000 is waiting for you.

No registration fee. Minimum deposit RM20. By registering, you agree to these Terms & Conditions.

Bahasa Melayu